Assessment for a home care package
To find out if you are eligible for a home care package or any other help at home services, call My Aged Care on 1800 200 422. The My Aged Care contact centre will ask you a series of questions to determine if you need an assessment by an Aged Care Assessment Team (ACAT).
During the assessment the ACAT will determine if you are eligible for a home care package and which package level best meets your care needs.
If approved as eligible and needing care, you will be approved for one level of home care package. You will be prioritised for care based on your assessed need.
Each level of home care packages provides a different subsidy amount. This amount is paid to your selected approved home care provider. The subsidy contributes to the total cost of your services and care delivery. It is expected that you will contribute to the cost of your care where your personal circumstances allow.
Find out more about an ACAT assessment.